Our company's mission is to pick up passengers and then deliver them to their destinations. To accomplish this, our Van Drivers need to know WHERE THE PASSENGERS ARE.
To help our company run more efficiently, increase customer satisfaction AND make the Van Drivers' jobs easier, you will take this test.
TEST RULES
You have one (1) minute to complete the test
You will not confer with any of the other testees
You may NOT access the Internet or use a map for help
Find the errors (if any) in these addresses:
A) 139 N. McDonald St., Mesa
B) 370 E. Virginia, Phoenix
C) 10401 W. Thunderbird Rd., Sun City
Couldn't find any errors?
Fine. Here are the answers:
A) There is no "McDonald" St. in Mesa, AZ. There is, however a Macdonald St.
B) This address is incomplete. 370 E. Virginia...St.?, Ave.?, Dr.?, Blvd.? Ln.?
C) Sun City, AZ has a Thunderbird Blvd., but no Thunderbird Rd.
You scored zero, zip, zilch. Not a problem. Don't worry about it. Your job is safe; we're just having a little fun.
Here's an easier test, with only one question. Good luck!
What is the occupation of this Customer Service Representative (CSR)?
You are correct! He's a CSR.
*This was written tongue-in-cheek to illustrate one of the issues plaguing my company.
